Privacy Policy

1. Introduction

Sarkaari Saathi ("we", "our", or "us") operates this website as an independent information platform. We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

3. How We Use Your Information

• To provide and improve our AI assistant responses
• To understand which content is most useful to visitors
• To respond to your contact form submissions
• To detect and prevent fraudulent or abusive usage

4. What We Do NOT Do

• We do NOT sell your personal data to any third party
• We do NOT store Aadhaar numbers, PAN numbers, or any sensitive government ID information
• We do NOT require account registration to use this platform
• We do NOT send unsolicited marketing emails

5. AI Chat Data

Queries sent to our AI assistant may be processed by OpenAI's API (GPT-4). These queries are subject to OpenAI's privacy policy. We do not store personally identifiable information from chat sessions. Do NOT share Aadhaar numbers, bank details, passwords, or OTPs in the chat.

6. Third-Party Links

Our website links to official government portals (india.gov.in, uidai.gov.in, etc.) and external resources. We are not responsible for the privacy practices of these external websites.

7. Data Security

We use industry-standard security measures including HTTPS/TLS encryption, secure headers, and periodic security audits. However, no internet transmission is 100% secure.

8. Children's Privacy

This platform is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us.

9. Your Rights

You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, contact us at the email on our Contact page.

10. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top will reflect changes. Continued use of the platform after changes constitutes acceptance of the updated policy.